This evening, I made a phone call to DISH network to adjust our service programming. I went into it fully expecting to hear sales pitch after sales pitch as to why I should justify spending entirely too much money for hundreds of channels that we never watch. Here is a small glimpse into the conversation with my new friend from DISH:
Me - "Hi there. Our 3-month promotional period is about to end, so I would like to change our plan to the basics before we get charged regular price. We'll take whatever is cheapest."
My friend - "Okay, Ma'am. I understand you would like to get rid of over 160 channels. Can I ask why?"
Me - "Yes, we are trying to cut back on our finances as much as possible since we're about to have a baby."
My friend - "Oh how exciting. Congratulations. I remember that feeling of excitement and anxiety, all at the same time. We have a son that keeps us up at night. We are very tired. Is this your first?"
Me - "It's our second, so fortunately we have been through the sleepless nights and know what to expect."
My friend - "Oh yes. There will be many nights where you are up with the baby. Wouldn't it be nice to have so many channels to choose from late at night? Or to have the cartoons for your other child to watch while you tend to the baby?"
Me - "Oh no. We're good. We won't miss all of those channels. We hardly watched many of them."
My friend - "Okay, well we have a Baby TV channel for only $5/month."
Me - "Baby TV? What's that?"
My friend - "It's the number one program for babies and toddlers. Even your new baby could watch it. Are you considering making this purchase?"
Me - "No thanks. We need to cut back and only want the basics."
My friend - " Okay, well if you are sure. Then I will go ahead and issue that change for you."
Me - "Thank you."
My friend - "Sure, Ma'am. Congratulations again on your baby. And please don't forget to take your vitamins. Have a great night."
I hung up the phone and laughed. I told Phaeton that my new friend just reminded me to take my vitamins.
Phaeton - "That's good advice. Did you take your vitamins?"
Come to think of it, I forgot to take my prenatal vitamin this evening.
Thanks, DISH friend!
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